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Building Your Mediation Practice

I’ll never forget the first conflict management event I attended. I walked into the venue, surrounded by unfamiliar faces, found my name tag, and not knowing where to turn, walked over

Intent Demystified

This blog is a part of a series about the communication model – Intent, Action and Effect. Today we’re tackling intent, to see the others visit here. A friend of


This is a repost of a blog from a few years ago that was recently brought to my attention.  I received a message from a reader that asked if I

Finding Success in Leadership

As some of you may know, I’ve been doing my Masters Degree in Leadership.  A little while ago I came across this quote from Kouzes and Posner’s book “The Leadership

The Value of No

I want to tell you two quick stories, one about William Smithburg and another about Alfred Sloan. Fairly early in William Smithburg’s career as the CEO of Quaker, he impulsively

Why Your Leadership Title Means Zilch

I remember my mother making me write letters to some youth about something that I did when I was a teenager.  She said to me, “You’re a leader now, other

Learning Leadership with Carey Nieuwhof

Welcome to episode 6 of Conflict With Me! This week I got the pleasure of chatting with Carey Nieuwhof who has definitely been through some times of conflict and change within

5 Ways You Can Survive Your Holiday Gatherings

I found this post the other day from one of my old sites that I used to blog at from December 2011.  I made a couple of changes for you,

Why You Need To Own What Is Yours

I’m not a huge baseball fan. Actually, the only thing I really enjoy about baseball is the beer that typically goes along with it. Other then that, I’d be fine

A Reasonable Reason For Unreasonable Behaviour

Here’s a few things I’ve heard lately: “They made me do it!” “They forced me to respond the way that I did.” “It’s all their fault, they backed me into