conflict

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What is Your Part?

First off, let me just tell you I freaking love the show Modern Family.  This scene in particular made me laugh because we do this all the time. “Just so

Hot Buttons, Listening and What Now?

What do we classify as an earful? You ever been blasted by a friend, boss, family member? You ever had to sit down and have a difficult discussion? You ever

Why Talking is an Important Part of Listening

Remember the game telephone? In case you don’t, here’s how it went; Everyone would sit in a circle and one person would say a statement or a short story or

5 Ways to Listen Without Your Thoughts

Listening is not waiting to talk. – Scott Ginsberg Sometimes it’s easier to describe something by showing what it is not. Like this quote for example. It perfectly describes what

The Secret to Listening

Hey You…come here…I want to tell you something…let’s keep this between us, ok? Want to know the secret of listening? It might surprise you, well, it shouldn’t surprise you, but

Listening: It’s Not About You

Friend 1: So I have this problem, my boss at work is really on my case lately and every time she….(tells problem) Friend 2: I had that one time, this

Everyone’s talking about it, but what does it mean? Listening.

It seems every conference or speak I go to these days people are talking about Listening.  In our relationships – we need to listen, in Social Media – we need

100th post!

It’s been just over 2 years that this blog has been kicking around. Can you believe that? And this is our 100th post! So in honour of this milestone we’re

Recognizing Shame in Mediation

Have you ever read a book that really makes you think? Right now I’m reading the book, “The Gifts of Imperfection: Let Go of Who You Think You’re Supposed to

Using Experience to Break an Impasse

Ever wonder why there are different views of what happened in every experience? I get to see this almost daily.  I sit down with people who have very opposing stories