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The Art of Small Business

The Art Of have had some amazing conferences in the past few years and some incredible speakers have taken the stage for their participants.  So when I was asked if

4 Insights From Improv That Will Improve Your Listening

“Alright! Everyone circle up!” “Alright! Half of you up there, the other half is the audience.” For the past two weekends, I have heard these phrases numerous times. You see,

What Makes A Good Apology? Scratch the But – Be a NARC

I’m just finishing up an article for my new online workshop that will be released soon about apologies, and I decided to ask some friends what they thought about apologies.

Doing More of What You Love

Warning! This post is [potentially] selling you something…but if you’re looking to grow your conflict management business, I know you’re going to love it!  Since I’ve started my own Conflict

Is this a Problem to Solve? Or a Tension to Navigate?

I used to work for a social service agency. This agency got funding from the government who set up various guidelines and reporting measures that we needed to abide by.

What my 2 year old taught me about listening

I’m a fairly new Dad but can’t believe how quickly they grow!  My son is turning 2 at the end of this month and it’s amazing to see how he’s

Listen Like It’s Your First Time

At the end of this past year I was involved with a couple of assessments for an organization and a church. Let me start off by saying that I love

A New Year, A New Site

It’s with great pleasure and excitement that you are here reading this post on my new website.  It’s a brand new year, so why not start with a new look and

Measure Twice, Cut Once

My Opa and my uncle used to own a construction company together. The majority of their work was in finishing carpentry (at least from my recollection) and my uncle took

Learn to Speak Frenish in Your Company

Does Your Company Have a Common Language? A long, long time ago, there were some folks who decided they were pretty awesome. They could all talk together, they spoke the